Frequently Asked Questions
All Your Cardinal Buick GMC Questions Answered
The car buying process in Belleville is packed with layers upon layers of complexity, and often it can feel like you're asking more questions than you are finding answers. We've all been there, which is why the team at Cardinal Buick GMC Inc. is getting ahead of the curve by trying to answer as many of your questions before you ever step foot into the dealership.
New InventoryHow can I find out about a vehicle's availability?
If you have your heart set on a specific vehicle, we recommend you call ahead before coming into the dealership to make sure we still have it in stock.
Pre-Owned InventoryHow will I know the vehicle is in good condition?
Every one of our pre-owned vehicles is evaluated from top to bottom to ensure they are not only of the highest quality but are checked for all potential safety concerns. We don't allow any vehicle that fails to meet our expectations to hit the lot.What is the difference between pre-owned and certified pre-owned?
While we're confident in all our pre-owned vehicles, our certified pre-owned inventory takes customer peace of mind to the next level. Every certified pre-owned vehicle gets a rigorous 172-point inspection and undergoes a complete reconditioning process. They also come with an Extended New Car Bumper-to-Bumper limited warranty for 12 months/12,000 miles and an Extended Powertrain Limited Warranty for six years/100,000 miles.How do I know I am getting the best price?
We are always evaluating our price points against our regional competitors to ensure our vehicles are correctly priced.Who can I talk to about buying a new vehicle?
Our courteous and professional customer service staff is ready and able to help you find your next new vehicle. You can either come into the dealership or give our sales department a call, and we'll get right to work.
Service CenterWhat type of services do you offer?
Our factory-certified technicians do everything from routine oil changes, to tire rotations, multi-point inspections, and even auto body repair. We are equipped to handle all jobs big and small for drivers around Shiloh IL and Swansea IL.How can I book an appointment?
You can make a service appointment either by calling our service department at 618-418-2412 or online by heading to our service page.Are there ever any deals on servicing?
There are always a rotating set of deals on servicing going on. So even if you don't see what you need right now, keep checking back.
- Mon - Sat9:00 AM - 8:00 PM
- Mon - Fri7:00 AM - 8:00 PM
- Sat8:00 AM - 4:00 PM
- Mon - Fri7:00 AM - 5:00 PM
- Sat8:00 AM - 4:00 PM
Parts CenterHow can I order parts?
We've made it easy to order parts for your vehicle. Head over to our parts order form, tell us what you need, when you need it by, the make, model, and year of your vehicle, and your contact information and we'll get right to work securing it for you.What type of parts do you offer?
We offer pretty much everything you can think of. You can replace everything from basic things such as wiper blades and oil filters to more complex repair parts such as brake pads.
Finance CenterHow will I know if I am pre-approved?
Once you submit your finance application, you will receive a call from one of our sales staff members. Once you are pre-approved, it means you are a qualified candidate to get a loan on a new or pre-owned vehicle.What will a finance application do?
If you have a firm grasp on your credit score and history, feel free to skip right ahead to the finance application. This form is quite a bit longer, so we suggest doing in online, so you can save a ton of time at the dealership.
GeneralWhere are you located?
Our dealership is located at 3800 West State Il 15 3800 West State Il 15,Belleville,IL - 62226.How can I get ahold of someone?
To speak with someone regarding inventory, give our sales department a call at 618-418-2412. While on the site, you can also chat with a sales representative in the bottom bar or click "Text" to have a sales representative send you a text message to your mobile phone.Where do you get the parts from?
We use only genuine OEM parts, so those replacement pieces you need for your Buick Encore or GMC Sierra comes straight from the manufacturer.